Terms and Conditions

Taj Al Sham Restaurant
Last Updated: 8/11/2024

1. Acceptance of Terms

By accessing our website, placing an order, making a reservation, or dining with us at Taj Al Sham Restaurant, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Restaurant Services

Taj Al Sham offers various services including dine-in, takeout, delivery, and online reservations. Please note that all services are subject to availability, and we reserve the right to modify or discontinue any part of our services at any time without prior notice.

3. Reservations

• Reservations: While we welcome walk-ins, we encourage customers to make reservations to ensure availability.
• Changes & Cancellations: If you need to modify or cancel a reservation, please contact us directly at least 24 hours in advance. Failure to show up without prior notice may result in restrictions on future bookings.

4. Online Orders & Payments

• Order Accuracy: Please ensure all order details are accurate before submitting. Once an order is confirmed, any modifications are subject to availability and may require additional charges.
• Pricing: All prices are listed in GBP (£) and include applicable taxes. Prices may vary and are subject to change without notice.
• Payment Terms: Payment is due at the time of order or upon receipt of services. We accept cash, debit/credit cards, and online payments.
• Refunds: Refunds are provided at our discretion in case of errors or quality issues. Please notify us within 24 hours if you experience any problems with your order.

5. Food Allergies and Dietary Requirements

We strive to accommodate various dietary needs and allergies. However, please inform our staff of any allergies or restrictions when placing your order. While we make every effort to avoid cross-contamination, we cannot guarantee an allergen-free environment.

6. Intellectual Property Rights

All content on our website and social media, including logos, images, menu items, and descriptions, is the property of Taj Al Sham Restaurant. Unauthorized use or reproduction of any materials is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Taj Al Sham Restaurant is not liable for any damages or losses arising from your use of our services. This includes, but is not limited to, issues related to service availability, food quality, delays, or payment processing.

8. External Links

Our website may contain links to third-party sites. We are not responsible for the content or practices of these external sites. Accessing third-party links is at your own risk.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Our collection, use, and handling of personal data are outlined in our [Privacy Policy]. By using our services, you consent to the terms described in our Privacy Policy.

10. Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Any updates will be posted on our website, and your continued use of our services constitutes acceptance of the new terms.

11. Contact Us

If you have questions or concerns regarding these Terms and Conditions, please reach out:

Taj Al Sham Restaurant
Address: 203-205 The Vale, London W3 7QS, UK
Phone: 0204 619 7278

Email: info@tajalsham.co.uk